Help & Information

Frequently Asked Questions

Clear answers about our safety standards, chemicals, guarantees, and what to expect during a visit.

Yes, the safety of your family and pets is our number one priority. We strictly use certified, low-toxicity eco-friendly products approved by the Department of Agricultural Extension (DAE) and Ministry of Health. We apply targeted gel baiting and micro-encapsulated treatments where pests hide, keeping them far out of reach of children and domestic animals. Re-entry time is typically only 2 hours.

Yes! All our specialized pest control treatments come with an explicit service guarantee: 30 days standard re-treatment warranty, 60 days for termite protection, and 90 days for cockroach gel treatments. If targeted pests return within the warranty window under normal sanitation, we return and retreat at zero additional cost.

Our main office is located centrally beside Rajdhani Tower in Ranibajar, Rajshahi. For routine bookings, we dispatch same-day or at your preferred scheduled time slot. In urgent emergencies (e.g., active wasp nests, severe bed bug outbreaks, rodent infestations in restaurant kitchens), our team can be dispatched within 1 to 2 hours anywhere across Rajshahi city.

Preparation is simple: cover and store exposed food and utensils in closed cupboards, move pets to an untreated room or outside temporarily, and ensure our technicians have clear access to room perimeters, under-sink cabinets, and storage closets. Our technician will explain everything clearly during the initial walkthrough.

We bring specialized commercial extraction machines to your premises. We apply fabric-safe foam sanitizers that break down dust mites, sweat, pet dander, and food stains, followed by high-suction vacuum extraction that removes moisture and grime from deep within the cushioning. Your sofa or carpet typically dries completely within 2 to 4 hours.

We provide maximum convenience: Cash on delivery after service completion, bKash, Nagad, Rocket, or direct bank transfer for corporate office accounts. An official printed or digital money receipt is provided for every transaction.

Yes! We provide thorough water tank cleaning using high-pressure jet washers, sludge dewatering pumps, and chlorine/UV-grade anti-bacterial treatment to remove algae, silt, and bacterial buildup from residential and commercial tanks.

Still have a specific question?

Our friendly customer care team in Ranibajar is available 24/7 to advise you on any pest or cleaning question.

Call 01326-521133 Chat on WhatsApp